Remote endpoint administration

ESET® REMOTE ADMINISTRATOR

Regardless of whether your business has a hand full of employees or hundreds ESET Remote Administrator makes mundane day-to-day tasks and complex tasks easy to implement and manage. ERA comes free with any ESET business product and streamlines your ESET security solutions.

ERA’s web console manages everyday network security. Clear dashboards with extensive drill-down capabilities makes viewing interpreting and viewing data stored in the database simple. Policies can be defined on a product by product basis, the Admin can choose from predefined security policies, or create their own, according to the individual client needs, eg. specific policies for laptops or servers and restrictive or soft policies.

Manage all of your business licenses in one place and deployment ESET products to your Endpoints with just a few clicks, ESET Remote Administrator does the rest. Admins can configure triggers which activate different tasks based on scheduled dates and times. Triggers can be paired with dynamic groups and execute tasks on a client once it enters the group.

A “superior admin” can setup role-based management meaning that multiple users can have access to ERA with different levels of access and sets of privileges. For example a company with multiple offices might want an admin to oversee each office individually with the “superior admin” based at the head office overseeing the company as a whole.

Admins can configure the notification options in a wizard-style series of steps in order to quickly and efficiently deal with any security issues as they happen: ensuring that your security admins are never out of the loop.

  • Uses a new web-console interface with drill-down possibilities
  • Multi-tenant – serves multiple independent users with specific access and privileges
  • Utilizes an independent remote administration agent
  • ESET Remote Administrator 6 now also runs on Linux
  • Server/proxy architecture for network resilience
  • Group-centric approach
  • Available also as pre-configured VM in Microsoft Azure with no on-site installation needed

Benefits of ESET Remote Administrator

Components

Multi-platform support

Runs on both Windows and Linux. Deploy the desired components all at once with the general installer, or individually – or deploy as a Virtual Appliance.

All-new web-console, inspired by admins

Developed in consultation with IT professionals, the web-console provides a perfect security overview of the network.

ESET Remote Administrator Server

Handles communication with agents, collecting and storing application data. Can handle tens of thousands of clients while maintaining high-speed operation.

Proxy/server architecture to aid your network

Remote locations no longer require a server installation; ESET Remote Administrator Proxy collects and forwards aggregated data to the main server.

Independent agent acts even without connectivity

The agent is a small application that handles the remote management communication and runs independently of the  security solution itself. It connects to ESET Remote Administrator and executes tasks, interprets and enforces policies, and performs other tasks.

Rogue detection sensor

This component of ESET Remote Administrator is used to discover unprotected and unmanaged machines in the network by listening to their traces. It provides the administrator with improved visibility of all devices located within the corporate network. Discovered machines are immediately located and reported in a predefined report allowing the admin to move them to a specific static group and proceed with management tasks.

Usability

ESET License Administrator

Handle all licenses via a web browser, transparently from one place, merging, delegating and managing them in real-time.

Secure peer communication

Ensured by Transport Layer Security (TLS) 1.0 standard and self-issued and distributed certificates. Peers are secured by digital signing and encryption.

Multi-tenancy

A single instance can serve multiple independent users with specific access and privileges – while the user cannot see the data of other users.

MFA-protected login

Protect the access to ESET Remote Administrator by multi-factor authentication for up to 10 accounts for free – with self-enrollment directly from the web console.

Available also as Azure VM

Easily try the solution with no need for on-site deployment, with Microsoft Client Access Licenses included.

Integrated ESET SysInspector®

Using the web-console, admins can track-back security incidents and system changes chronologically for each endpoint, based on ESET SysInspector snapshots.

Customisation

Dynamic and static groups

Assign clients to static or dynamic groups, setting inclusion criteria for each dynamic group; designated clients are moved automatically.

Reports

ESET Remote Administrator collects only data necessary for reports, storing the remaining logs on the client, resulting in better database performance.

Policies

Execute policies right on the agent, applying specific dynamic group policies, even without a connection to the ESET Remote Administrator server.

Notifications

Configure notification options via a wizard-style series of steps. Map templates to the specific dynamic group memberships of clients, or set triggers.

Triggers

Define if and when a specific task is to be executed. Pair triggers with dynamic groups and tasks executed on a client once it enters the group, and schedule triggers.

IBM® QRadar® Integration

All major ESET events are exported in LEEF format, which is natively recognised by IBM QRadar SIEM.

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